How Managers Can Give Better Answers to Employee Questions

When employees ask questions during department or staff meetings, they don’t want to hear vague, evasive answers. Watch the video above to hear a frequently used response that weakens the manager’s credibility–and throws no light on the topic under consideration.

Then note four examples I give of specific, information-packed answers that will improve employee understanding–and reduce frustration that listeners feel so often.

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One Answer Managers Should Never Give

In 2 minutes 22 seconds, my video above will tell you one answer managers should never give, and what they should say instead.

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