Business Mogul Michael Coles Tells How to Cope With Coronavirus Pandemic

Michael Coles–founder of the Great American Company–overcame terrible setbacks to excel in business and in life. He talked about his struggles and triumphs in his stirring autobiography, Time to Get Tough.

Recently I hosted Michael on my video/podcast, the “Biz Communication Show.” In our discussion, he described his arduous journey to the top, rising from extreme family poverty to become a hugely successful entrepreneur. Most importantly, he invited listeners around the world to accept this challenge: “Let’s Get Tough Together,” referring to the threats we face and fears we experience because of the coronavirus pandemic.

During our international crisis, you will benefit greatly from hearing Coles’ guidelines for surviving–and even creating a more stable world than we knew previously.

The video interview:

http://tinyurl.com/colesgettoughtogether

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Theo Gilbert Jamison’s Service Excellence Principles

Theo Gilbert-Jamison–former Vice President for Training and Organizational Development at the Ritz-Carlton Hotel Company–made a guest appearance on my “Biz Communication Show” recently. Note that following her Ritz-Carlton leadership role, she has become an acclaimed author, speaker, and business consultant.

In this highly energetic interview–in the video above–Theo explains some of her principles of customer service. You’ll make great strides toward improving your customer service when you apply her recommendations.

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Call: 678-316-4300