In our professional life we dread and often avoid “difficult conversations,” so you will welcome the opportunity to hear advice from industrial/organizational psychology consultant Dr. Jeremy Lucabaugh–which he gives in the interview above, when I hosted him on my weekly “Biz Communication Show.”
HIS ADVICE WILL IMPROVE YOUR LEADERSHIP
Jeremy’s advice will help you schedule those potentially confrontational meetings you have evaded:
–Telling an employee his failure to maintain good hygiene offends close-by colleagues
–Informing an employee that her attire does not fit the company culture
–Instructing a colleague on dining etiquette
Already, you have identified, I’m sure, other conversations you don’t want to have.
In the interview above, Dr. Lucabaugh explains why we even fear holding these encounters–then defines the steps that will help us remove potential stumbling blocks, and make genuine problem-solving progress.
HEAR OTHER “BIZ COMMUNICATION SHOW” INTERVIEWS
You can access my other highly informative interviews with business communication experts in two ways:
–Subscribe to “The Biz Communication Show” on iTunes to hear the podcasts
–Subscribe to my YouTube Channel to watch the videos. In the Search space on YouTube, type in
Bill Lampton, Ph.D.
That will take you to my channel, where you’ll see the SUBSCRIBE button.
Call me today, to discuss your communication problems and challenges, and we’ll discuss how I can provide solutions that will help you communicate with “poise, persuasion–and profits.”