How important is listening, both for interpersonal and organizational communication?
For decades I have said that listening is one of our most powerful communication tools–yet one of the most neglected.
How well do you listen? Watch the one minute 45 second video above, to hear me explain Stephen Covey’s five levels of listening. As you watch, evaluate your listening habits–and candidly evaluate which slot you belong in.
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Bill Lampton, Ph.D.
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