Theo Gilbert Jamison’s Service Excellence Principles

Theo Gilbert-Jamison–former Vice President for Training and Organizational Development at the Ritz-Carlton Hotel Company–made a guest appearance on my “Biz Communication Show” recently. Note that following her Ritz-Carlton leadership role, she has become an acclaimed author, speaker, and business consultant.

In this highly energetic interview–in the video above–Theo explains some of her principles of customer service. You’ll make great strides toward improving your customer service when you apply her recommendations.

Do you want to become a more persuasive speaker, boost your customer service, escalate your sales, build teamwork, and strengthen morale? Then call me to describe your needs, and we’ll discuss how the “Biz Communication Guy” will help you find solutions.

Call: 678-316-4300

Terrific Tip for Stage Fright Control

Are you frightened when you speak to an audience? Are you willing to consider the best tip I have given business leaders on how to speak with reduced tension? Then watch the brief video above!

First, visit my Web site, where you can subscribe to my information-packed newsletter, “Winning Words and Ways.”

Next, call me to learn even more about my services for corporations and business leaders–so we can explore your communication challenges, and discover how I can help you communicate with “poise, persuasion–and profits.”

Call NOW 678-316-4300