Dr. Joseph Michelli Discusses Extraordinary Customer Experiences

You want to create extraordinary customer experiences–and that’s why you want to hear widely acclaimed author/speaker/business consultant Dr. Joseph Michelli in this lively interview, presented in the video above.

Michelli has written bestsellers about the Pike Place Fish Market, Mercedes-Benz, Starbucks, Zappos, and other leading corporations, after extensive research–which he describes in this interview.

Recommendation: Show this video in a staff meeting, and then discuss how your company can improve customer service by applying Michelli’s approach.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

5 Steps to Take When Technology Fails

To excel in communication, we have to learn technology skills. Yet no matter how much we learn, something will go wrong occasionally.

What then? My four minute video above provides five steps you can take to maintain your composure and your productivity when technology fails.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300