Managers–Circulate, Don’t Isolate!

During my two decades in management, I saw many managers–even at the CEO level–practically become hermits. They isolated themselves from their employees. This practice lowered credibility, morale, teamwork, and productivity.

This brief video gives specific examples, and tells you how to become more visible, more respected, and more of a true leader.

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Leadership Keys from an Olive Garden Manager

Leadership Keys from an Olive Garden Manager from Bill Lampton, Ph.D. on Vimeo.

The Olive Garden restaurant in Gainesville, Georgia leads all Olive Garden restaurants in the Atlanta area in the ratings that come in through customer surveys. What’s behind this notable success?

As an old saying goes, “It starts at the top.” That’s why I was eager to interview Winston Williams, General Manager of the restaurant.

Whatever industry you’re providing leadership for, you will benefit from Winston’s comments about:

–Engaging employees in the process
–Knowing the goals of your employees
–Helping employees understand the organization’s goals
–Attitudes of millennial employees
–Magnetic power of listening

and so much more. So devote 10 minutes to learning from a master manager as you watch my video interview.

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Winston Williams and I will welcome your comments. Go to the end of the blog entry in the section below and click NO COMMENTS if none have been made, or if comments have been made click 1 comment, 2 comments, or whatever the comments button says. The comments section will appear.

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