Mark Radke–Role Model for Listening Skills

Mark Radke

Last week I met Mark Radke at an Atlanta book review session hosted by NetWeaving expert Bob Littell. Mark and I had been connected on LinkedIn, yet this was our first opportunity to get acquainted in person.

Mark started our conversation by thanking me for sending him my blog post featuring Dr. Dawson Conerly. Dr. Conerly is a Hattiesburg, MS physician who gained loyalty and admiration from his patients because of his listening skills during his 55 year medical practice. Here’s the link to that recent post:
http://tinyurl.com/d4x68nh

Mark has first hand contact with many physicians. He is a health care consultant with Edge Healthcare Consulting.

In our conversation, Mark underscored the value of listening. We agreed that listening is one of our most powerful communication skills, but one of the most neglected.

Ironically, when I sat with Mark during the meeting, he caught my eye because of his intense concentration on everything the speaker was saying. That’s why I asked his permission to share his photo above.

STEPHEN COVEY’S ADVICE

In every communication seminar I teach, you can be sure I include a segment on listening. Every time, I quote Stephen Covey’s advice:

Covey wrote: “If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, and then to be understood. This principle is the key to effective interpersonal communication.”

RESPOND WITH YOUR COMMENTS
Mark and I will welcome your comments. Go to the end of the blog entry in the section below and click NO COMMENTS if none have been made, or if comments have been made click 1 comment, 2 comments, or whatever the comments button says. The comments section will appear.

GET DAILY COMMUNICATION TIPS AND STRATEGIES FROM MY FACEBOOK BUSINESS PAGE

Here’s the link to my Facebook business page:
http://bit.ly/iRv6EA

You’ll find beneficial guidelines for business communication and for speaking with “poise, power, and persuasion.” Click “Like” to stay connected for updates.

Doctor Who Values Listening

Doctor Who Values Listening from Bill Lampton, Ph.D. on Vimeo.

Dr. Dawson Conerly became a highly esteemed physician during his 55 years of medical practice in Hattiesburg, MS–45 years as a surgeon, then 10 as director of a Hospice program.

In this interview, he talks about:

–How working with Hospice patients shaped his philosophy of life
–The central role of listening in making an accurate diagnosis
–Other benefits from encouraging the patient to talk candidly with his or her physician
–How love from health care professionals enables patients to overcome both physical and emotional pain

Listen to this six minute interview, and you’ll wish that every doctor would use Dr. Conerly’s level of empathetic listening.

RESPOND WITH YOUR COMMENTS

Dr. Conerly and I will welcome your comments. Go to the end of the blog entry in the section below and click NO COMMENTS if none have been made, or if comments have been made click 1 comment, 2 comments, or whatever the comments button says. The comments section will appear.

GET DAILY COMMUNICATION TIPS AND STRATEGIES FROM MY FACEBOOK BUSINESS PAGE
Here’s the link to my Facebook business page:
http://bit.ly/iRv6EA

You’ll find beneficial guidelines for business communication and for speaking with “poise, power, and persuasion.” Click “Like” to stay connected for updates.