After more than twenty years as an award winning reporter and anchor–including CNN Headline News and WSB-TV Atlanta–Lori Geary formed her own media training company. Lori Geary Media helps clients with Video Production, Media Training, Media Consulting, and Crisis Communications.

As you’ll see in the video at the top of this post, I hosted Lori on my weekly “Biz Communication Show.” You’ll want to hear her advice in this interview, giving guidelines and strategies for companies who get thrust into the public eye in an unfavorable way–and must face the media to explore the problem and announce satisfactory solutions.

Watch the video now, to hear Lori’s recommendations about crisis communication, including:
–saying “no comment”
–off the record
–ambush interviews
–role of the CEO during a public crisis
–getting your team ready to answer challenging questions
–why companies of all sizes need a crisis communication plan

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Bill Lampton, Ph.D.

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