The Complete Communicator

Make Your Customer Complaint Constructively

Make Your Customer Complaint Constructively from Bill Lampton, Ph.D. on Vimeo.

Sure, when we’re unhappy customers our spontaneous impulse is to “tell those people off.” Our dissatisfaction with a product or service has enraged us. However, the hostile approach to customer complaining usually does more harm than good.

Watch this brief video, and jot down the main recommendations. Use them next time you contact a customer service representative. You’ll be delighted by the unusually helpful response you get.

ORDER MY AUDIO CDS FOR OTHER VALUABLE STRATEGIES AND TIPS

Famed speaker “Zig Ziglar” used the term “automobile university,” referring to our repeated opportunities to learn as we drive, by listening to instructional audio CDs. I invite you to check the CDs available for order from my Web site. You can choose from these vital topics:

–Maintaining Maximum Motivation
–Sizzling First Impressions
–Speaking with Poise, Power, and Persuasion
–Superlative Sales Success
–Customer Care
–Live Bigger, Love Better in Your Marriage

The link to my Web site’s Online Store:

http://goo.gl/YWJmsz

RESPOND WITH YOUR COMMENTS
I will welcome your comments. Go to the end of the blog entry in the section below and click NO COMMENTS if none have been made, or if comments have been made click 1 comment, 2 comments, or whatever the comments button says. The comments section will appear.

GET DAILY COMMUNICATION TIPS AND STRATEGIES FROM MY FACEBOOK BUSINESS PAGE
Here’s the link to my Facebook business page:

http://bit.ly/iRv6EA

You’ll find beneficial guidelines for business communication and for speaking with “poise, power, and persuasion.” Click “Like” to stay connected for updates.

Beth Evans Describes Avenues of Life Counseling

Beth Evans from Bill Lampton, Ph.D. on Vimeo.

Beth Evans describes what her “Avenues of Life” Counseling–based in Gainesville, Georgia–provides for her clients. Starting with her background in nursing, Beth has helped people meet and overcome challenging personal obstacles for decades.

You’ll find this interview stimulating and motivational. Note that at the end of our conversation, Beth gives her contact number. She welcomes inquiries about Avenues of Life Counseling.

SHOWCASE YOUR BUSINESS WITH AN INTERVIEW
Like Beth and many other clients I work with, you can showcase your business with a video interview. To discuss how my video interview will help you market your business, please call me:
678-316-4300

GET DAILY COMMUNICATION TIPS AND STRATEGIES FROM MY FACEBOOK BUSINESS PAGE

Here’s the link to my Facebook business page:

http://bit.ly/iRv6EA

You’ll find beneficial guidelines for business communication and for speaking with “poise, power, and persuasion.” Click “Like” to stay connected for updates.

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