Highest Level of Communication: Commitment

A golf professional told me–talking about life, not golf–“Losers make promises. Winners make commitments.”

In this brief video, you’ll hear about a splendid example of commitment I experienced when my friend Terry Brock said he would drive from out of town to meet me for lunch.

Then stormy weather arrived and. . .

…watch the video above to see what happened, and what we can learn from Terry that will benefit our business communication.

CONTACT ME–TODAY!
First, visit my Web site:

http://bizcommunicationguy.com

Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

How to Get Great Customer Service When You Call

There are plenty of books, videos, articles and speeches about how to give good customer service–and they can be very helpful.

However, I’ve noticed that we see and hear very few comments and guidelines about how to get great customer service when we need it.

I’ve found a formula that will generate the action you want and need. Use the attitude, tone, and words this brief video–you’ll see it above– provides, and you’ll be pleased at how cooperative the customer service rep will become.

SUBSCRIBE TO MY YOUTUBE CHANNEL–TO HEAR MORE BUSINESS COMMUNICATION STRATEGIES

To hear 50 widely acclaimed communication experts I have hosted on my “Biz Communication Show,” subscribe to my YouTube channel. Go to YouTube.

http://youtube.com

and in the search bar type

Bill Lampton, Ph.D.

When my channel appears, find the SUBSCRIBE button, click it–and you’ll have easy access to current and future interviews, designed to elevate your professional skills.

CONTACT ME–TODAY!

Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300